Monday, October 1, 2012

BUMPING

(Very sorry. By mistake, published  my draft version.  Here is the final version.)
 
Airline companies almost always overbook their flights whenever they can. Why? Because they know that statistically around 15% of the passengers who have confirmed reservations do not show up for their flights.

Airline companies know this and an empty seat is money lost so they overbook. Sometimes overbooking can backfire on airline companies…like whenever more passengers with confirmed reservations show up than anticipated and there aren’t enough seats on the plane for everyone.

Whenever this situation occurs, the airlines will make an announcement at the gate asking if any passengers would like to voluntarily give up their seat and take the next flight. The airline will offer incentives for the passenger(s) who volunteer for ‘bumping’.

Bumping (or getting bumped) is when you voluntarily give up your seat on the flight to take a later flight with the incentives.

The average incentive is a one class upgrade to business class or first class on the next available flight AND one free roundtrip ticket from anywhere to anywhere that the airline will fly domestically. A pretty good incentive.

Some airlines are cheapskates. They will start with a paltry $50 voucher to be used for future travel on their airline. However the passengers know better and no one will accept such a cheap offer.

I know a frequent commentor on this blog who volunteers for bumping all the time. I mean every…single…time he flies! When he checks in at the airport, he voluntarily tells the airline clerk “if you’re overbooked for this flight and need to bump someone, you can call me first”.

Why I am writing about this topic now?

The practice of bumping has come to educational institutions also. Now a famous university is paying students not to enroll. M.I.T. (Massachusetts Institute of Technology) admits 400 students into their MBA program every year. They usually send admission letters to more students than the actual seats that are available (i.e. overbooking or overaccepting). This is due to a few (accepted/admitted) students not showing up for various reasons such as getting admitted to another school, losing interest in pursuing an MBA, getting a job, etc.

This year more than 400 students showed up at MIT. Similar to airline companies offering incentives to passengers who want to be bumped, MIT is offering cash incentives to those students who are willing to wait until next year.

MIT started with low cheapskate offers (like certain airlines) and of course they had very few takers. Eventually, MIT got enough volunteers who were willing to enroll next year. MIT ended up offering $20,000 to each student. This money will be applied towards their tuition fees next year. The tuition cost for the MIT MBA program is $58,000 per year. A 34% discount is not bad. Not bad at all.

Wednesday, September 26, 2012

Who Would You Hire?

Quite a few years ago, on a very busy day, my boss asked me, in the last minute, to go to a HR training meeting. She was supposed to go. Since she was busy, she asked me to represent her. Since I had a very busy schedule that day I told her I will not go to that meeting. But she insisted I had to go. So I had no other alternative. Corporate world is not a democracy.

The title of the training session was Hiring Techniques. The instructor started with this question to every one: If you have an opportunity to hire someone, who will you hire? Lots of similar answers. Hire someone with great qualifications. Hire someone with a lot of experience. Hire someone with great potential. Etc. Etc.

My turn came. I was already in kaduppu because of my boss. (Kaduppu is a Tamil slang for angry and frustrated but could not do anything about it.) I said I would hire someone if he/she is like me.

Unwittingly, I gave the instructor an opportunity to open up a long discussion and exchange of views. He turned around and asked me why would I hire someone if he/she is like me. I started to blurb out words like similar skills, similar work habits, and similar personality would make me comfortable with that person.

The whole group started to discuss pros and cons. Here are a few opinion voiced by others in that training session:

Hire someone who is experienced in an area where you lack the skills.

Hire someone like you and he/she can take over for you in your absence.

Hire someone with a positive attitude.

Hire someone that you like, that is not like you. (shades of Rajni Kanth?) HuhHUhHUhHaaaaa.

Hire someone that can make your team better.

Hire someone who has a different point of view.

Hire someone like you so he/she can fit into your team.

Dear Blogging Friends,

What do you think? Would you hire someone who is like you? If not, who would you hire?

Monday, September 17, 2012

Kids, nowadays

Kids, nowadays, are far more knowledgeable than the previous generation. I am not just talking about how they are computer game whiz. In addition to that, I am amazed at how they handle the situation.

Recently we visited a relative’s home. They have 2 boys. 7 year old and 5 year old. The older kid has a video game console, Xbox 360. He asked me if I would like to play a game called Mortal Combat vs DC Universe. And, I agreed to play with him. I also told the him I have never played that game before.

In this game, they take the old mortal combat heroes and make them compete against super heroes like Batman, Superman, Spider-man, etc.

The kid’s parent told me he is very good at playing this game. The kid explained to me “how” to play and the rules of the game.

OK the game starts. Within 2 minutes, I defeated him. Defeated him is a mild description. I just destroyed him. I just annihilated him. The kid did not get angry or disappointed. He was composed and smiling.

I asked the him why he did not get mad or angry or disappointed when I defeated him. He replied:

Because I let you win so you won’t be disappointed.

We played another 4 games. He destroyed me within 30 seconds in each game.

I am not talking about his skills. I am talking about his letting me win purposely the first game so I show continued interest. We used to do that to kids a few years ago. Nowadays, the kids are doing the same to us.